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Purchasing an uninterruptible power supply (UPS) is an investment in your business or organization, providing peace of mind, reliability and improving your bottom line. Performing factory-recommended preventive UPS maintenance is critical for optimal performance and continued reliability, minimizing the risks of downtime and extending the life of your UPS. Eaton offers UPS service plans, battery and parts replacement services, and remote monitoring to help avoid future UPS failures.
A key component of any service plan is the peace of mind that help will be there when you need it, regardless of the time of day or issue. In addition to providing highly trained team members onsite, Eaton service customers also have access to a host of additional resources at their fingertips, including:
"By partnering with Eaton, we are able to maximize uptime for our customers. We have excellent equipment, plus great technicians providing all of the service and maintenance that we need. They are taking care of our units so our units take care of us."
We have an extensive network of more than 240 factory-trained field technicians across the U.S. and Canada that receive ongoing product training and certification, along with safety training and personal protective equipment to perform their jobs efficiently while maintaining a safe work area.
Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with. The service organization of Eaton is one of their strongest points.
Startup, warranty and support resources
Preventive maintenance resources
End of Service Life (EOSL) program resources
Modernization services resources
Learn how Eaton has helped customers maintain uptime and acheive success across industries.
Support from Eaton
