PredictPulse Insight is the first cloud-based analytics service for data center infrastructure to predict the failure of power components. Part of the Brightlayer Data Centers suite, this new service adds predictive analytics to Eaton’s next generation PredictPulse remote monitoring service, shifting power monitoring from a reactive to a proactive model. The new PredictPulse is a cloud-based monitoring and management service that collects and analyzes data from connected power infrastructure devices, providing us with the insight needed to make recommendations and take action on your behalf.
“The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure.”
Bitsy Bernat, Senior Manager at Kaiser Permanete
Feature |
PredictPulse |
PredictPulse Insight |
PredictPulse Insight Plus |
24x7 monitoring and management by Eaton |
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Installation in minutes by customer |
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Installation by Eaton field technician, baseline health inspection and firmware updates |
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Remote diagnosis of issues and alarms by Eaton |
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Expedited repairs (per service coverage in force) |
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Access to real-time device and alarm data on mobile app |
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Performance trending and device health status, remote PM report delivered by Eaton field technician |
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Secure data transfer via outbound email SMTP |
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Wireless 4G/LTE encrypted data transfer, AT&T data |
optional |
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Predictive analytics to identify component failure (VRLA batteries, capacitors, fans, filters, power modules) |
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Asset optimization (efficiency, best practices, frequency of planned service): total cost of ownership |
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Verification visit before proactive component replacement |
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Reduced downtime from part failures by 75% |
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Annual review of trended data, asset optimization, best practices and recommendations |
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Cost of proactive capacitors, fan component replacement included (batteries optional) |
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“We like the closeness of Eaton's manufacturing to their technical team -the way they're entwined -so that they experience lessons-learned a lot quicker than an outside, third-party team that would be doing the support and feeding back to the factory. Eaton's service and engineers were one of the deciding factors for us.”
Bill Johnson, VP of Colocation Data Center Operations at H5