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Services

Cybersecurity services

Industrial facilities are increasingly integrating and deploying smart, digital technologies into their OT infrastructure. As this happens, systems become more connected and the exposure to potential vulnerabilities and damaging cyber events increases. Eaton can help you develop a comprehensive strategy to mitigate risks across your electrical infrastructure and OT environment. Our team of certified experts is prepared to help you build up cyber resiliency throughout your operation so you can proactively respond to cybersecurity threats—resulting in minimal interruptions to your operations. With our support, we give you peace of mind, knowing that your systems and most critical assets are protected.

The convergence of information technology (IT) and operational technology (OT) infrastructure brings new challenges for organizations as they integrate digital technologies into their operational environments. Traditionally, cybersecurity management was governed solely by IT, but in the age of digital transformation and Industry 4.0, OT cybersecurity requirements demand new levels of specialized expertise. As a result, OT systems (e.g. industrial controls) are increasingly relying on the IT backbone—blurring the lines of responsibility. At Eaton, we understand the complexities of IT and OT asset integration and can help your business navigate and better safeguard your networks. 

 

Build a cyber defense strategy with a partner you can count on

Domain knowledge and experience: We know Operational Technology (OT) including industrial control systems, electrical distribution, power management and industrial networks. With over 100+ years experience in the design and implement of OT solutions, we serve in multiple markets, regions and segments. 

OT cybersecurity expertise: Eaton is the world's first company to have UL and IEC certified cybersecurity labs. We use a Secure Development Life Cycle (SDLC) approach for developing products and solutions.

World class safety and availability: Our cybersecurity personnel is certified and qualified with deep experience, who are dedicated to safely execute work and maximize the availability of OT systems and devices.

Comprehensive support for non-Eaton equipment: Our team has knowledge and ability to provide service support for non-Eaton components and software. 

Scalability through our extensive network of field experts: With one of the largest service networks available, our local and regional service centers, partners and personnel can support customers of any size or need. Our team has the ability to operate at scale across multiple sites and thousands of assets.

Field experts backed by our Cybersecurity Center of Excellence

Over 100 years developing products and services

With decades of experience designing hardware and software solutions along with installation and maintenance services, Eaton is well positioned as the most capable cybersecurity provider in the industry for electrical infrastructure and building systems. With UL and IEC certified labs, cybersecurity is fully integrated into our own processes. And our experienced team of cybersecurity leaders help identify and address gaps in your processes and personnel training programs to minimize your overall attack surface.

Offering deep cybersecurity expertise 

Customers rely on Eaton to understand, dissect and alleviate cybersecurity risk. It starts with our people. The dedicated team members that support our Cybersecurity Center of Excellence (COE) meet and exceed competencies recognized by international standards organizations through rigorous, in-depth technical training programs. You can be confident that management, engineering and personnel have the knowledge and service capabilities to address advanced cyber threats.

News and insights

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Join trusted experts and learn to manage cybersecurity risk

A world dependent on connectivity and electrification needs trusted environments. Join us for Cybersecurity Perspectives: the global forum and educational program showcasing the advanced tools and resources needed to expand your cybersecurity skillset.


Locate a representative

Use the map below to find the contact information for a representative in your desire location.

EESS Power Management account managers

 Pacific Northwest

Travis Lujan
TravisDlujan@eaton.com
720-323-1013

 California / Nevada

Imad Anayah
ImadAAnayah@eaton.com
925-577-3089

 Central Zone

Jon Towslee
jonstowslee@eaton.com
216-990-2094

 Gulf Zone

Raul De La Fuente
RaulDeLaFuente1@eaton.com
512-284-0250

 Northeast Zone

Chris Searles
ChristopherMSealers@eaton.com
774-291-9454

 Southeast Zone

Ed Shealy
EdgarLShealy@eaton.com
251-581-3705

Specifications

Our OT cybersecurity services

Cyber images - Start up

Start up and Commissioning 

  • Capture inventory
  • Capture network  traffic and baseline
  • Change default credentials  
  • Hardening and Verify security controls
Cyber images - 1

Cybersecurity Assessment 

  • Connected asset inventory and configuration baselines
  • Threat and vulnerability analysis 
  • Cybersecurity maintenance and compliance analysis 
  • Disaster recovery and incident response readiness
Cyber images - Industrial Network Defense

Industrial Network Defense 

  • Real-time monitoring, threat and vulnerability detection 
  • Industrial firewalls 
  • Remote access and connectivity 
  • Network segmentation 
Cyber images - Lifecycle maintenance

Lifecycle Maintenance 

  • Ongoing threat and vulnerability management 
  • Asset and configuration management 
  • Bi-weekly, monthly and yearly activities
Cyber images - 5

Consulting, Design and Training 

  • Secure architecture development 
  • Legacy system review 
  • Secure component and supplier selection 
  • Cybersecurity training

Our service foundations

We align our product life cycle and service approach to the leading certifying bodies and standards, including NIST, IEC, UL, and NERC-CIP.

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